THECOMMUNICAT: October 2013

Consumer Communication and Service Providers in Nigeria

By Niran Adedokun

Service providers in Nigeria can sometimes complicate life for you. I mean it is okay to experience occasional disruptions from one service provider or the other but have you ever been in a situation where virtually every service you have subscribed to seems to be working in concert against your peace? Or is it just me?

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Synopsis of the gospel according to Ram Charan

•Practice is key in the development of any venture - no one becomes a champion and no champion can retain his title without rigorous, disciplined and sustained practice.

•Use your brains. Build relationships.

•Practice intellectual honesty, building resilience and determination, Practice what to focus on in the next 12 months.

•Leaders build nations.

•Look at the big picture – we live in a world without borders, conquer Nigeria and then conquer the world!

•Aspire and set the right goals.

•Emphasise learning – aim to get better all the time.

•Identify the hurdles - that are before you and how to cross them. There are hurdles that everyone, nation and business has to cross.

•Multiply - the leader’s greatest, highest leverage is people. Create a group of leaders within the business who are relentless in getting things done and handle problems with courage.

•Don’t try to do too many things at the same time - - select three initiatives at a time and make them happen.

•Treat People right - countries need to stop degrading people. focus on raw talent (which is abundant), be proud of it, spend energy to train it and make them employable. He noted that with 500, 000 employable well trained people things can change for a country.

• Build world-class companies, good enough for us, may not last

•Save and don’t eat the elephant in one day.

•The new criterion for the world is leadership because it gets things done. – Nations don’t compete, it is people that compete.

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Consumer Communication and Service Providers in Nigeria

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